These terms and conditions are applicable to all contracts for the provision of services to the exclusion of any other terms and conditions. Booking confirmations made verbally or via written form i.e. email, letter, are subject to these terms and conditions.
Please read the following terms and conditions of sale carefully before ordering products or services from us. By purchasing products or services from us, you agree to these terms of sale. These terms do not replace or affect your statutory rights. In these terms, “you” and “your” refer to the customer and “we”, “us”, “Mr Bartender” and “our” refer to Mr Bartender accepts no variation of these terms & conditions unless agreed in advance in writing.
All rates are subject to change without prior notice.
All written quotations will be valid for 7 days from date of enquiry. Booking enquiries may be provisionally held for longer however, Mr Bartender will continue to produce quotations for future clients. We can not guarantee that your date will be available after these 7 days. Mr Bartender bookings are on a first come first served basis. To confirm booking please pay deposit or quotation via: bank transfer to Mr Bartender.
The balance of event is due 14 days before date of the service/event provided by Mr Bartender except where approved customers hold accounts.
Where Mr Bartender has been hired to represent a third party provider (we represent a brand/company/business in their name) all invoices are sent post event. The balance is due within 7 days of the invoice date.
Those accounts not paid in full to the company before the due date will incur interest charges at the maximum prevailing rate currently allowed by virtue of section 69 of the County Courts Act 1984 or other appropriate legislation. All outstanding payments due to Mr Bartender after 30 days will be passed to Solicitors where further action will be taken. In the event of expenses being incurred to retrieve the monies due, including interest, legal and court fees the debtor/client will be responsible for the payment of all such expenses and fees.
In the event of cancellation, 28 days minimum notice via firstname.lastname@example.org before the event is required to avoid the full invoice being charged.
BOOKING DEPOSITS are not transferable (Unless discussed with Mr Bartender and approved via email) or refundable. Full payment is required if Mr Bartender has not received 28 days notice via email.
You must be over 18 years old to book Mr Bartender services
The minimum charge for staff hire is 3 hours for bar staff, cocktail bartender / mixologist
Where a Justices’ License is required at an Event, (Pay bars) the Client is responsible for obtaining the appropriate License for the Event and a copy forwarded to Mr Bartender, Unless otherwise arranged with your Events Manager. Mr Bartender can help obtaining a Temporary Event Notice (TEN), please contact Mr Bartender if this is required (fees do apply). Please note most councils require at minimum 10 clear working days.
Travel is charged for mobile bars, glassware and each member of staff you have hired. Only one way is charged per mile, when we issue a quote we calculate the staff travel from the nearest major city that we have staff located in. If we need to allocate staff from further afield due to staff not being available from that major city on your chosen date, the staff travel charge will increase and be added to your balance payment.
Adequate parking is required for all events and must be provided by the client. If Mr Bartender is providing mobile bars, stock , ice or glasses, suitable unloading and loading locations must be provided as close to the event location as possible. Bars can NOT be carried up or down more than 5 stairs, lifts must be available for use. Doorway(s) need to be a minimum of 900mm. For Outside events, suitable flooring or walkways must be provided to roll bars over. Bars can not be wheeled over gravel or grass. If you have any queries regarding your event location please contact your Mr Bartender. Any delays to service arising from poor unloading facilities will not be the responsibility of Mr Bartender.
The bartender(s) will provide service for the agreed service hours from their start time until the end time, as dictated by your booking and confirmed with you on your invoice. This time cannot be adjusted within 72 hours of your event start time (Unless discussed with Mr Bartender and approved via email). The bartender(s) reserve the right to not provide service after the end time unless agreed otherwise. We will always make drinks making our priority. When hiring a flair bartender, please bear in mind that if the bar is busy, your bartender may not have an opportunity to flair and entertain. We would rather ensure that clients have their drinks over entertainment. If you prefer otherwise, please let us know in writing. If you are providing your own stock, glassware, bar, and / or ice, we will advise on this with a shopping list service. If you provide inadequate or poor supplies of any of the above, this may impair on your enjoyment of the drinks.
Mr Bartender cannot be held responsible for this.
When providing the Silver or Complete package (where Mr Bartender supplies mobile bar, staffing, drinks, glassware, ice, delivery), we estimate for a reasonable number of drinks per person. If the client supplies incorrect information relating to the number of guests, our estimations will be incorrect and this can jeopardise the longevity of drinks supplies. We do not provide an unlimited amount of drinks when supplying this service. Any stock remaining at the specified end time will be taken back by Mr Bartender (with exception of Gold package or agreed otherwise in writing). Any additional time requested on the night will be calculated after the event and invoiced accordingly to the client. For the Complete Package full payment is required before the event date, non payment results in cancellation of the event.
When choosing the Platinum Package Mr Bartender will supply you with the order form. Please make sure the form is completed in full and is accurate. Mr Bartender cannot be held accountable for any grammatical errors made on this form. Payment for the Platinum Package has to be made maximum 14 days prior to the event date. Any lateness will result in a refusal of the Platinum Package order due to ordering and production deadlines. After the order has been confirmed and paid in full the Platinum Package is non refundable under any circumstance due to personalisation of the items ordered.
When glassware is hired by the client, we will aim to provide this from our own resources, however in some circumstances (availability, locality) we may have to use a third party company who may want to deliver on different days surrounding your event. In this case, we will liaise between client and third party company to ensure delivery and collection are briefed and prepared correctly in the interests of all parties. All glassware is audited after the event and the client will be charged at four (4) times the hire rate for each broken or lost glass.
If Mr Bartender collects glassware after the event, we will need to charge a collection fee. We are not an after-party cleaning service and as such we ask that all glasses are emptied of contents and placed back within the glassware racks provided for you to speed up collection time. It is advisable to make a note of glassware numbers at this point to ensure that you are billed correctly after the event for any lost or broken glassware.
When hiring our mobile bars or purchasing the Complete Cocktail Service or Cocktail Clinic when a bar is supplied, a reasonable amount may be billed to the client in respect of any damage to the bar, other than reasonable wear and tear, which is shown to have been caused by guests of the client upon inspection of the damage to the bar. If the client requests that the bar be left overnight at the party, we will require a deposit as well as a next day collection charge. The client is responsible for providing a 13 amp socket within reasonable locality of the required bar positioning. We will supply an extension cord of no greater than ten (10) metres. All due care and attention is taken to not stain or damage any flooring under the bar area however it is the responsibility of the client to choose an appropriate location for the mobile bar. We do aim to provide our bars in a perfect state, however with working several events general wear and tear, light scratches and marks may appear on your hired bar. We do repair and replace these minor areas regularly.
Mr Bartender has Full Public Liability, Product Liability & Employer’s Liability Insurance. Copies of certificates are available on request. For clients providing their own equipment (bar, glassware or bartending tools), stock and/or staffing, the above insurance is not valid. We advise the client/venue seek additional cover for any equipment, stock or staff not provided by Mr Bartender.
Where Mr Bartender has been hired as a Third Party to represent another brand/company/business in their name our Insurance will not cover their provided items or services.
The client (or Third Party) voluntary agrees that Mr Bartender holds the property right to all media and to make, publish, share and distribute photos/videos made at events where Mr Bartender operates under their own entity or as a Third Party supplier.
Without prejudice to the other provisions of this clause, you are granted a non-exclusive, irrevocable, royalty-free license to use any media (photos/videos) created by the event, for internal purposes only.
Mr Bartender shall not be liable for any delay, loss or cancellation of service arising from contingencies beyond their control e.g. hurricane, snow-caused road closure, flooding, breakdowns, accidents, traffic delay, ‘act of God’ etc, however if Mr Bartender is at fault a full refund of the original invoice will be issued.
Although we do aim to provide a highly professional and entertaining service, Mr Bartender is
not responsible for the success or non- success of an event.
Mr Bartender is not liable in case of an emergency or any problems occurring during an event, it is crucial that the client contact Mr Bartender within 24 hours of the event date, in order for us to take any necessary action.
We ask that the client thoroughly checks through the invoice to ensure that the venue address, mobile contact, times and date are correct. Please check if you have any roadworks, road closures or other situations in your area on the event date. If you live remote or “hidden” entrance please describe your location in detail, mark your drive if applicable (i.e. Balloons/recognizable item that stands out from a moving vehicle. We cannot be held accountable if our bartenders are late and cannot contact the client to confirm. Likewise we provide you with an out of office mobile contact in case of the emergencies.
When hiring a service that provides alcohol, you must be over 18 years of age to book this service.
The above conditions are subject to change at the discretion of the Company in part or in whole for one or more of its Clients where the Company has grounds deemed
If you have any questions or queries regarding our terms and Conditions, please contact us as soon as possible either by e-mail email@example.com or by telephone +44 7709703180